The word “modular” refers to a phone manufacturing format introduced by AT&T in the 1970s which allowed installers to assemble phones at a customer’s location by selecting specific components that plugged together, instead of needing "hard wiring" with screwdrivers at the factory. This made it easier to replace defective equipment and provided more phone choices with less inventory in the trucks. For example, if an installer had rotary-dial and touch-tone Trimline handsets, and both desk and wall bases, the four phone halves could be assembled to make four different types of complete phones. Six cord lengths provided even more options.
The modular connector design was also applied to the jacks on walls that phones were plugged into.
Modular plugs are fragile. Repeated plugging and unplugging will cause the tabs to snap off. So will pulling a cord through a snarled mess of wires. If you’re the phone person for your business or home, invest in a supply of plugs and a plug crimper to attach them. If you frequently have to pull cords through tight quarters, get cords with "boots" to protect the tabs.
Modular plugs are made in three basic sizes:
“RJ” stands for Registered Jack. A single-line jack designed for mounting a wall phone is an RJ-11W. A single-line jack for a table or desk phone is an RJ-11C. Two-line jacks are RJ-14W and RJ-14C. Three-line jacks are RJ-25. If you know that much, you know more than many phone company employees. Four-line jacks are RJ-61. If you know that, you know more than 97% of phone company employees.
“W” stands for Wall. “C” identifies a surface or flush-mounted jack. Apparently only one person knew what the “C” actually stood for, and she died without telling anyone. “S” identifies a single-line jack. “M” identifies a multi-line jack. “X” identifies a complex multi-line or series-type jack. Series jacks are used for alarm dialers and other devices.
MAJOR RJ PLUGS & JACKS
|
RJ-11C or W |
One phone line |
|
RJ-14C or W |
Two phone lines |
|
RJ-21X |
Up to 25 phone lines |
|
RJ-25C or W |
Three phone lines |
|
RJ-31X |
For alarm dialers |
|
RJ-28C/J & RJ-25S |
Four wire data circuits |
|
RJ-61C or W |
Four phone lines |
“UNOFFICIAL” (wrong) PLUGS & JACKS
These “RJ” names do not really refer to official RJ types.
In the chart, “P” means “position,” and “C” means “conductor” (wire).
|
“RJ9,” “RJ10,” “RJ22” |
2P2C or 2P2C, for telephone handsets. Since telephone handsets do not connect directly to the public telecom network, they have no Registered Jack code. |
|
“RJ-25” |
8P8C, informal designation for T568A/T568B, including Ethernet; not the same as the true RJ-25 and RJ-25S |
|
“RJ-50” |
10P10C, for data |
Lots of people confuse simple self-contained multi-line phones with the phones
used in systems. Multi-line phones used in modern electronic or digital phone
systems usually have cords with two or four wires (one or two pairs of wire),
regardless of the number of lines on the phone. With today’s technology, one
simple pair can handle dozens of phone lines.

If you look at the springy wires inside an ordinary phone jack (one that’s NOT
used with a phone system), the two inner wires are used for line #1, and the two
outer ones are used for line #2. The flat cords that commonly connect phones to
phone jacks follow this same arrangement.
Cords used for three-line phones have two additional conductors for the third
line, outside the second pair, for a total of six wires (three pairs). If you
look at a cross-section of a six-conductor phone cord, the line circuits could
be considered to look like this: 321123. If you plug a single-line phone into a
two-line jack, it will work on line #1. If you plug a two-line phone into a
three-line jack, it will work on line #1 and line #2.
Four-line cords have two more wires (total of eight wires, in four pairs).
Four-line non-system phones can use two two-line cords, or one four-line cord,
depending on the phone designer’s preference. Most use two cords.
The diagrams show how jack pins are numbered.
By the way, a jack should be installed so the slot for the plug’s tab is at the
bottom, and the wire springs are at the top. This way, if any liquid drips into
the jack, it won’t cause the pins to short-circuit or corrode. The diagrams were
provided by Siemon. We thank them.